Managed Services

Onsite Hardware Replacement Services

CBIZ Network Solutions' Managed Services provides a comprehensive maintenance program that includes remote network monitoring, technical assistance, onsite hardware replacement services, network documentation and summary reports through our Network Operations Center (NOC) in St. Louis, Missouri. We also have another NOC in Cleveland, Ohio to ensure uninterrupted monitoring for our Managed Services customers.

Remote Network Maintenance Program

CBIZ Network Solutions' Managed Services Program is a total management solution that is designed to provide customers with systems stability, operational efficiency and increased profitability by providing managed end-to-end data communication services and remote network maintenance.

Network Maintenance Deliverables

  • 24x7 Remote Network Monitoring Program;
  • 24x7 Onsite Support with Hardware Replacement and 4/6/8 Hour Response Time;
  • Monthly Ticket Summary;
  • Technical Assistance Center (Remote Phone Support);
  • Network Maintenance Documentation;
  • Asset Tracking / Equipment Inventory;
  • Customer Notification / Resolution of Issues.

Learn more about the comprehensive range of information technology solutions from CBIZ.

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